Warehouse worker with pallet truck in modern logistics hall

Warehouse worker skills and more – what really matters in working in a warehouse?

Did you know that in one of the largest logistics parks in Poland, up to several hundred thousand parcels pass through the warehouse every day, and a team of over 200 people is responsible for efficient operation? People - warehouse workers, operators, packers, controllers and managers - are at the heart of any warehouse, regardless of its size. Check what the most important positions are, how they differ and who is responsible for what in Polish warehouses.<h2>What are the positions in the warehouse? What does the team look like and how many people do you need?</h2>There are no random roles in the warehouse. Each position has its own importance, and the number of employees depends on the size of the facility, the industry, and the degree of automation. In a small warehouse (up to 2,000 m²), 3-8 people are often enough to control receipts, storage, picking and shipments together. In medium-sized facilities (up to 10,000 m²), the team already consists of 10-30 people, and in large logistics centres - up to 50, 100 or 200 people, especially in the high season. It is worth noting that in industries with a high turnover of goods&nbsp; (e.g. e-commerce), the number of employees is higher, and in automated warehouses - smaller, because some tasks are taken over by machines.Most often you will encounter:<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Warehouseman – he is the one who receives, issues and packs goods, keeps records, checks the compliance of orders and takes care of order.</li><li style="tab-stops:list 36.0pt;">Forklift operator – moves pallets and heavier loads, operates equipment, takes care of safety.</li><li style="tab-stops:list 36.0pt;">Packer – prepares products for shipment, protects and labels them.</li><li style="tab-stops:list 36.0pt;">Quality controller – checks the goods before release, ensures compliance with documentation.</li><li style="tab-stops:list 36.0pt;">Warehouse management/warehouse logistics specialist – plans inventory, manages the system, and ensures smooth operation.</li><li style="tab-stops:list 36.0pt;">Warehouse Manager – the leader who coordinates the team, is responsible for safety, efficiency and collaboration with other departments.&nbsp;</li></ul>In larger logistics centers, there are also positions such as warehouse administrator, inventory specialist, warehouse management clerk or warehouse logistician. It is this variety of roles that makes the warehouse work as a well-coordinated team - everyone knows what they are responsible for and at what stage of the process they are necessary. &nbsp;<h2>What is the highest position in the warehouse?</h2>The highest in the hierarchy is the warehouse manager. He is the one who plans the work, supervises the team, is responsible for results and safety. He often cooperates with other departments of the company, negotiates with suppliers and implements new solutions. This position requires experience, stress resistance, and people management skills. &nbsp;<h2>Warehouse management clerk, warehouse and inventory specialist - what do they do?</h2>A warehouse management clerk deals with documentation and inventory administration. It receives and releases goods, enters data into the system, and prepares transport documents. He cooperates with other departments, makes sure that everything is correct - from papers to actual inventory. This is a task for meticulous and well-organized people.A warehouse specialist is a person who handles storage, handling, inventory control, and documentation. They must know IT systems, take care of safety and quality of work. He often implements new procedures and trains other employees.An inventory specialist&nbsp;plans and coordinates the counting of goods, analyses data, and solves problems with shortages or surpluses. Sometimes he must explain discrepancies, prepare reports, and sometimes even conduct training for the team. This position requires patience, analytical thinking, and the freedom&nbsp;to work with ERP systems - because any mistake can cost a company a lot of nerves (and money). &nbsp;<h2>What education do you need to work in a warehouse?</h2>If you are thinking about specialist or managerial positions, courses in logistics or team management will definitely come in handy. However, secondary or vocational education is sufficient for most positions. What counts are practical skills, readiness to learn and - in the case of operators - UDT qualifications. &nbsp;<h2>What does career development in a warehouse look like?</h2>You don't have to work in one position all your life. In the warehouse, you can start with simple tasks, get qualifications, be promoted to operator, specialist or even manager. In this industry, experience, willingness to learn&nbsp;and the ability to work in a team are important. For ambitious people, a warehouse can be a place of development - not just a stop on their professional path.How much do you earn in individual positions?&nbsp;(as of 2025)<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Warehouseman: PLN 5,500-6,000 gross (median), most often PLN 4,900-6,050 gross.</li><li style="tab-stops:list 36.0pt;">Forklift operator: PLN 5,000-6,500 gross.</li><li style="tab-stops:list 36.0pt;">Packer/quality controller: PLN 4,900-6,000 gross.</li><li style="tab-stops:list 36.0pt;">Warehouse economy/logistics specialist: PLN 6,000-8,000 gross, in large companies even up to PLN 9,000.</li><li style="tab-stops:list 36.0pt;">Warehouse manager: PLN 8,000-14,000 gross (in large logistics centres).</li></ul>Rates vary by region, company, and responsibilities. &nbsp; Behind the success of every warehouse are people - from the warehouse worker to the manager. They are the ones who take care of the order, safety and timeliness that customers expect. Understanding the roles&nbsp;and responsibilities&nbsp;is the first step to effective work, better collaboration and development in logistics. If you want to learn more about the requirements and skills needed in the warehouse, look at the next article of the series.

Female warehouse manager in safety helmet during logistics hall inspection

Positions and roles in the warehouse – responsibilities and team structure

Renting a warehouse is an important moment of development for many companies - it often involves large investments and changes in daily logistics.&nbsp;Usually, questions arise then: Where to look for the right space? How not to get lost in offers and formalities?&nbsp;There are more and more brokers on the market who offer support in finding the right facility and guiding you through the entire rental process. However, is it worth using the help of a broker or is it better to act on your own?&nbsp;What does such cooperation look like and how much does it cost? In this article, I look at the role of a real estate agent in the warehouse leasing process - with an emphasis on practical aspects and real benefits.&nbsp;<h2>How does a warehouse real estate agent work?</h2>An agent&nbsp;is not only a person who sends advertisements. They are an expert who knows the warehouse market&nbsp;inside out and can advise you on the location, size&nbsp;or standard of space&nbsp;best suited to your needs. Thanks to a wide network of contacts,&nbsp;it can reach offers that are not available to the public and quickly contact decision-makers on the side of the owner or developer. This is a huge advantage, because independent attempts to "break through" subsequent receptions or departments can take weeks.Cooperation usually starts with a conversation about your expectations - the agent asks what you want to store, what space you are looking for, what your requirements are for location and budget. Then presents proposals, organizes presentations of selected warehouses&nbsp;and helps in the analysis of lease conditions. You can count on support in negotiations - the agent will suggest where you can get better rates, a longer lease period or additional amenities. After signing the contract, the broker takes care of the formalities, and often also helps with the transfer of space and remains available in case of questions at the start of the lease. &nbsp;<h2>Advantages and limitations of working with a real estate agent</h2>The biggest advantage is time savings and access to a wider database of offers. The broker knows the realities of the market, current rates and can catch nuances in the provisions of contracts that may be important in the daily use of the warehouse. For a person who is looking for a warehouse for the first time, such help means peace of mind and a sense of security - you know that someone is watching over your business and will guide you through all stages of the process.If you have experience in renting warehouse space, know the market well and have time to search on your own, you can act on your own. However, it is worth remembering that even then an agent&nbsp;can prove to be a valuable support - especially if you want to quickly find an unusual space, negotiate with large companies or simply go through the formalities efficiently.It also happens that not every offer will be perfectly tailored to your expectations - the warehouse market can be limited, and the broker will not conjure up space that simply does not exist. Therefore, it is crucial to clearly define your needs and communicate openly.<h2>Who pays the commission when renting a warehouse?</h2>This is one of the most frequently asked questions and... There is no single answer to it. Who covers the cost of the broker's commission depends on the agency's policy and individual arrangements. The most common models are: the commission is paid by the tenant, the warehouse owner or both parties share the cost. It is crucial that the terms of cooperation and the moment of payment&nbsp;are clearly defined in the brokerage agreement - most often the commission is payable after the transaction is finalized, i.e. after the space is handed over to the tenant and the lease agreement comes into force. This solution gives both parties the certainty that the remuneration goes to the broker only when the service has been performed. The amount of the commission is usually determined individually, but as a standard it is the equivalent of one month's net rent, plus VAT. For larger or more complex transactions, rates can be negotiated. &nbsp;<h2>Who bears the costs of renting a warehouse?</h2>The costs of renting a warehouse (rent, service charges, utilities) are borne by the tenant - details and practical examples can be found in our article on warehouse rental costs. The real estate agent does not influence the amount of these fees but can help analyse them and negotiate more favorable terms.<h2>What to keep in mind when deciding to work with a real estate agent?</h2>First of all, determine who pays the commission and when and in what amount. Ask about the scope of support - whether the agent only helps in finding a warehouse or also in negotiations and formalities. It is also good to find out whether the broker represents only you or also the property owner. A professional agent&nbsp;will have no problem with transparency and will be happy to answer your questions.<h2>Your decision, your advantage</h2>The decision to use the services of a real estate agent is an individual choice that should be made consciously. For many companies, it is a real support and time saving, for others - the ability to maintain full control over the process. The most important thing is to know your needs and not be afraid to ask questions. A well-chosen agent can become an important partner in the development of your business, but it is you who decides when and to what extent you want to use this help.&nbsp;

JLL professionals during a business meeting

Warehouse real estate agent – how does it work, is it worth it and who pays the commission?

Effective warehouse management is the basis for the smooth operation of any company that stores and ships goods. A well-organized warehouse not only reduces costs and errors but also has a real impact on customer satisfaction and the smoothness of the entire supply chain. If you are facing the challenge of tidying up your first warehouse or want to improve the functioning of an existing one, learn the most important rules and solutions that work in practice.&nbsp; &nbsp;<h2>How to run a warehouse well?</h2>The basis for effective warehouse management is a clear division of tasks and the implementation of appropriate procedures. It is worth taking care of a clear layout of space - logical zones&nbsp;(receiving, storage, picking, shipping), clear location and goods markings, regular inventory checks and cyclical inventories.&nbsp;It's not just about physical order, it's also important to keep records reliably. Even in a small warehouse, it is worth keeping records of receipts and releases - at the beginning it can be a simple table, over time it is worth implementing an IT system. It is also important to regularly train the team and take care of communication - a well-coordinated warehouse team is the basis for efficient work. Don't forget about safety and ergonomics - appropriate markings, training employees in Health and Safety rules and adapting workstations to the needs of the team helps reduce the risk of accidents and improves work comfort. This is not only a legal requirement, but also a factor affecting employee efficiency or morale.Meeting the above factors allows you to take care of predictability and the ability to react quickly to changes. &nbsp;<h2>How to improve the functioning of the warehouse?</h2>There are many ways to improve warehouse efficiency - even small changes can have a big impact. Here are best practices:<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Optimize warehouse layout: Ensure that the most frequently rotating goods are easily accessible and that transport paths do not lead through the entire warehouse. Use vertical space - tall racks and the right containers save space.</li><li style="tab-stops:list 36.0pt;">Warehouse Management Systems (WMS):&nbsp;A modern warehouse management system allows you to track inventory levels in real time, automate orders and avoid picking mistakes. For beginners, simple and intuitive programs are available that can be expanded as the company grows.</li><li style="tab-stops:list 36.0pt;">Markings and labels: Every shelf and every product should be clearly marked. This makes the work of new employees easier and minimizes the risk of mistakes.</li><li style="tab-stops:list 36.0pt;">Continuous improvement: It is also a good practice to analyse the so-called "bottlenecks" - places where delays or mistakes most often occur. Sometimes it is enough to change the layout of racks&nbsp;or reorganize transport paths&nbsp;to improve the entire process.</li><li style="tab-stops:list 36.0pt;">Automation and tools: Even in a small warehouse, it is worth using trolleys, barcode scanners or simple mobile applications that send notifications about stock shortages.&nbsp;</li></ul>It is worth remembering that all changes - even small ones - are best introduced gradually, involving the team in their planning and implementation. Employees who understand the purpose of improvements and have an impact on their shape are more likely to get involved in them, and the process runs more smoothly and with better results.&nbsp;<h2>Can I outsource warehouse management?</h2>Yes, there are specialized management companies (property or industrial management) on&nbsp;the market that take over the day-to-day operation of the warehouse. They include both technical issues (maintenance of the facility, repairs) and administrative issues - contact with tenants, utility settlements, security supervision and support in the organization of work. In large warehouse parks, the manager also takes care of the implementation of new technologies and cost optimization. This solution allows the owner or tenant to focus on business development, being sure that the warehouse operates in accordance with the best standards.&nbsp;<h2>A word of summary</h2>Poland's warehouse sector is dynamically maturing: by the end of 2025, total warehouse space reached 37.2 million sqm. Significantly, companies are increasingly focusing on optimizing existing assets - in 2025, lease renewals exceeded new demand for the first time in history, demonstrating growing awareness that efficient management of current space is crucial.&nbsp;Businesses recognize that a well-managed warehouse directly translates into cost optimization, operational safety and higher quality customer service. It is also a way to build competitive advantage, regardless of industry - it's no longer just about having more space, but about using it wisely.&nbsp;

Warehouse management dashboard on tablet in modern logistics hall